FAQ

    Frequently Asked
    Questions

    Answers to the questions families ask us most. Can't find yours? Call us any time at (732) 268-5112.

    Getting started

    Call us 24/7, message us on WhatsApp, or request a free consultation online. A care coordinator will talk through your loved one's needs, answer your questions and arrange a free in-home assessment.

    How it works

    Yes. The phone consultation and the in-home assessment are free, and there's no obligation to start care.

    In many cases care can begin within a few days of the assessment, and sooner when it's urgent, such as a hospital discharge. Call us as soon as you know a date.

    A list of current medications, your loved one's doctors and their contact details, any hospital discharge papers, and an idea of the days and hours you need help. Notes about routines, likes and dislikes help us match the right caregiver.

    Services & care

    In-home care (personal care, companion care and homemaking, hourly care, live-in and 24-hour care, respite care) and specialized clinical care (post-surgery and hospital-to-home care, skilled nursing, rehab and therapy support, wound care and IV therapy, and medication management).

    All care services

    Companion care covers company, household help, meals and errands. Personal care adds hands-on help with bathing, dressing, toileting and mobility. Many families combine both in one care plan.

    Yes. Our licensed registered nurses (RNs) and licensed practical nurses (LPNs) provide skilled nursing at home, including wound care, IV therapy and medication management, following your physician's orders.

    Skilled nursing

    Yes. We provide live-in caregivers and 24-hour care with caregivers working in shifts. We'll help you decide which fits your loved one's needs.

    Live-in & 24-hour care

    Caregivers & safety

    Trained, background-checked caregivers such as certified home health aides, supported by licensed nurses. Our registered nurses oversee care plans and check in regularly.

    Yes. MintexCare is a New Jersey licensed home care agency, and we are bonded and insured.

    We match caregivers to each client's needs and personality, and your input is always welcome. If a caregiver isn't the right fit, tell us and we'll make a change.

    We work to arrange a qualified replacement who follows the same care plan, so your loved one isn't left without support.

    Scheduling & service area

    We serve 12 New Jersey counties: Middlesex, Monmouth, Somerset, Union, Mercer, Essex, Bergen, Hudson, Passaic, Morris, Ocean and Burlington.

    Find your town

    Yes. Care is available 24 hours a day, 7 days a week, and someone is always available to talk to.

    Visit lengths depend on the care needed and scheduling in your area. We'll explain the options during your free consultation.

    Yes. Care plans are flexible. Hours, days and services can be adjusted as your loved one's needs change.

    Costs & payment

    Cost depends on the type of care, the number of hours and the schedule. After we understand your needs, we'll give you clear pricing before care starts, with no obligation.

    Cost of home care in NJ

    Families pay MintexCare directly (private pay) by check, credit or debit card, bank transfer (ACH), Zelle or cash. If you have other coverage, tell us during your consultation and we'll talk through your situation.

    Private pay

    Facilities & careers

    Yes. We provide home health aides, CNAs, LPNs and RNs to skilled nursing, assisted living, rehab and long-term care facilities in New Jersey.

    Facility staffing

    See our open positions and apply online in a few minutes. A resume is optional, and we respond to every application within 3–5 business days.

    Open positions
    We're here 24/7

    Didn't find your answer?

    Call, message or request a free consultation. A care coordinator will help with your specific situation.