How Home Care
With MintexCare Works
Arranging care for someone you love can feel overwhelming. We keep it simple: four steps from your first call to a caregiver at the door, with a care coordinator guiding you the whole way.
- STEP 1Day 1
Reach out
Call us 24/7, message us on WhatsApp or request a free consultation online. A care coordinator listens to what's going on, answers your questions and explains your options.
- STEP 2Within days
Free in-home assessment
We visit your loved one at home to understand their health, daily routines, home safety and what matters most to them. There's no cost and no obligation.
- STEP 3Before care starts
Care plan & caregiver match
We build a personalized care plan, agree the schedule with you and match a caregiver or nurse with the right skills and personality.
- STEP 4Ongoing
Care begins, with ongoing support
Care starts on the agreed day. Our nurses oversee the care plan, check in regularly and update it as needs change, and you can reach us 24/7.
What to have ready
You don't need everything, but these help us build an accurate plan at the first visit.
- A list of current medications and doses
- Doctors' names and contact details
- Hospital or rehab discharge papers, if any
- The days and hours you need help
- Routines, preferences, likes and dislikes
- Insurance or benefit information you have
Our promise to your family
- Free consultation and assessment, no obligation
- Clear pricing before care starts
- Background-checked, trained caregivers
- Care plans overseen by registered nurses
- Change hours or services any time
- Someone to talk to 24/7
Ready to take the first step?
Talk to a care coordinator today. We'll answer your questions and arrange a free in-home assessment.